1. CONTENT OF ADVERTISEMENTS
Lets holiday accepts advertisements in good faith and expects that advertisers will provide an accurate description of their property.
2. All advertisements should comply with relevant Irish legislation including the Consumer Information Act, 1978 (which covers false or misleading descriptions). The advertiser agrees to indemnify Lets holiday against all claims costs arising out of any misleading information in the advertisement.
3. Lets holiday will take every care to reproduce faithfully the text, prices, contact details and photographs provided to us by advertisers. We will not however be held liable for any loss arising out of any error or omission on our part.
4. Lets holiday reserves the right to determine the design and layout of advertisements, and (at our discretion) make alterations to submitted text or photographs, should we consider any to be necessary. Lets holiday will not be held liable for any loss arising out of such alterations.
5. MATERIALS AND PHOTOGRAPHS
Lets holiday will take the utmost care of all materials and photographs provided for the preparation of advertisements, but cannot be held liable for any loss or damage however caused.
6. COPYRIGHT
It is the responsibility of the advertiser to ensure they have the right to reproduce any photographs or digital images which they supply to us. The advertiser agrees to indemnify Lets holiday against all claims costs arising out of any infringement of copyright for such photographs or images.
7. All digital images produced by Lets holiday from photographs supplied by advertisers are the property of Lets holiday, and shall not be reproduced without our permission.
8. LIABILITY
Lets holiday cannot be held liable for any loss or damages howsoever incurred, including consequential losses such as lost income, in connection with advertising on any Lets holiday web site.
9. STANDARDS OF ACCOMMODATION
The owner or their agent shall ensure that the accommodation advertised is clean and in a fully habitable and acceptable condition.
10. EXCHANGING PROPERTIES
Each advertisement relates to a particular property which is given a unique reference number. It is not allowable to substitute a different property by changing the text and photographs on an advertisement.
11. MAINTAINING ACCURATE AVAILABILITY
Lets holiday expects all advertisers to update their availability the moment it changes or at least once a week, even if there has been no change. Advertisers are expected to maintain the professionalism of Lets holiday by ensuring that holidaymakers do not waste their time with unnecessary emails and telephone calls about properties that are already booked for the weeks in question.
12. Under no circumstances should an advertiser refer a member of the public to another property owner not advertised with Lets holiday nor offer alternative accommodation not advertised by Lets holiday.
13. REFUSAL, TERMINATION OR WITHDRAWAL OF ADVERTISING
Lets holiday reserves the absolute right to refuse to accept any advertisement submitted. If the advertisement has been paid for on-line a full refund will be made, or if a cheque has been received by post this will be returned. Any materials submitted by post will not be returned unless a stamped and addressed envelope has been provided. Under no circumstances will any compensation be payable by Lets holiday for any loss howsoever incurred, including loss of income, the time/cost involved in submitting the advertisement etc.
14. If Lets holiday receives a complaint about a property, we reserve the right to remove that property from our web site without notice, if in our opinion, the complaint is reasonably substantiated. Such complaints could relate to the accuracy of an advertisement, the condition or maintenance of the property, unacceptable booking conditions or procedures, lack of adequate response to complaints etc. In all cases our decision will be final. A refund may be made pro-rata for the remaining unused period of the advertisement, however under no circumstances will any compensation be payable by Lets holiday for any loss howsoever incurred, including loss of income, re-advertising costs etc.
15. On receipt of an application, Lets holiday will endeavour to process the details within 24 hours of receipt. The advertisement will appear on the Lets holiday website within 24 hours of receipt of payment. The INSERT LENGTH OF ADVERTISING PERIOD advertising period will commence from the date the advertisement goes live.
16. Completion of the application form by the advertiser will be deemed to be the advertisers acceptance of our terms and conditions. The processing of the application form by Lets holiday will be deemed to be our acceptance of the advertisement. Payment by the advertiser will be required notwithstanding once Lets holiday have processed the application.
17. The advertiser may choose to withdraw their advertisement from the Lets holiday web site at any time - please notify us in writing (letter or e-mail). They may also request that that their advertisement is reinstated at any time during the period of advertising purchased. Please note that the period of advertising will not be extended to allow for the time when the advertisement was not showing on the web site. No refund will be made for any advertisement that is withdrawn by an advertiser.
18. LEVEL OF SERVICE
Lets holiday will make every effort to provide advertisers with a first class service. We will endeavour to approve new advertisements, and approve changes to existing advertisements as quickly as we possibly can. However, as we have no control over the number of requests that we receive at any time, we are unable to guarantee response times.
19. Lets holiday will endeavour as far as practical to ensure that the web sites are available on the internet at all times. However some breaks in service are inevitable and often beyond our control, we are therefore unable to guarantee 100% up time.
20. Lets holiday guarantee to include all advertisement on all new pertinent web sites as and when new sites join the Lets holiday Group. This will be done for the advertising period and at no additional charge.
21. Lets holiday also guarantee to provide other alternative advertising sources to all Lets holiday advertisers through all Lets holiday search engines, networks and search directories at no additional charge. |